Privacy Policy

PRIVACY STATEMENT

We are committed to protecting your privacy and providing a safe online experience. This Privacy Statement applies to our Practice's website and governs our data collection and usage practices. By using this website or interacting with us through SMS or other automated messaging systems, you consent to the data practices described in this Privacy Statement.

Collection of Your Personal Information

Our Practice collects personally identifiable information you voluntarily provide, such as your name, email address, phone number, and mailing address. We may also collect demographic information such as ZIP code, age, gender, preferences, and interests.

We automatically collect information about your device and usage, including IP address, browser type, access times, referring websites, and pages visited. This information is used for website operation, security, quality improvement, and analytics.

Text Messaging and A2P Compliance

If you opt in to receive SMS messages from us (including appointment reminders, promotional messages, or customer service updates), we may use your mobile number to communicate with you. Message and data rates may apply. Message frequency may vary.

  • Opt-In: By submitting your phone number via forms on our website or other communication platforms, you consent to receive automated marketing and service messages.

  • Opt-Out: You may opt out at any time by replying STOP to any SMS message. For help, reply HELP.

  • We do not share, sell, rent, or lease your mobile information with third parties for marketing purposes.

All messaging is compliant with the Telephone Consumer Protection Act (TCPA) and A2P 10DLC regulations.

Use of Your Personal Information

We use your personal information to:

  • Provide services you request

  • Communicate with you via email, phone, or SMS

  • Deliver promotional materials with your consent

  • Conduct surveys and service improvement research

We may share data with trusted vendors (e.g., email/SMS platforms, customer service providers), but only for the purpose of delivering these services on our behalf. All vendors are required to protect your data and may not use it for any other purpose.

We do not sell, lease, or share your personal information with unaffiliated third parties for their marketing use.

Cookies

This website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us personalize content and track website usage. You can disable cookies in your browser settings, but this may limit some functionality.

Security of Your Personal Information

We implement appropriate security measures to protect your information from unauthorized access, use, or disclosure. Personal information is stored in a secure environment. Any sensitive data (such as credit card information) is encrypted using Secure Socket Layer (SSL) technology.

Changes to This Statement

We may update this Privacy Statement as needed. Please review this page periodically to stay informed about how we protect your data.

Contact Information

If you have questions about this Privacy Statement or our data practices, you may contact us:

Phone: 904-646-4222
Mailing Address: 9550 Regency Square Blvd, Suite 200, Jacksonville, FL 32225